Corvana sets up and manages an AI assistant that answers your customer texts and emails, answers the calls you miss, books appointments, and alerts your on-call person about leaks, sewage backups and gas smells by text and email. It also keeps your Google Business Profile, reviews and website up to date.
Your phone still rings you first; calls you miss forward to an AI assistant that answers in your business's name.
When you're on a job, new customers still get a reply to their text or email, and calls you miss are answered in your business's name. Appointments go onto your calendar for you to confirm.
Leaks, sewage backups, gas smells, no heat or cooling, and sparking or no power are flagged and sent to your on-call person by text and email, never a phone call. Everything else is sorted and waits for you or your office.
In the first weeks, only instant replies go out on their own, and the AI assistant answers the calls you miss. Everything else is emailed to you to approve by replying. Prices, complaints and emergencies always go to a person.
The same $500/month covers the work most plumbers never get to. You approve what goes out under your name.
Your hours, services, service area and photos kept current. Posts drafted from real jobs, with your license number, posted once you approve them.
After each finished job, every customer gets a polite review request, with no rewards and no screening. Replies to your reviews are drafted for you, and nothing is posted until you approve it.
Renewal and yearly-visit reminders, like water heater flushes, go to the plan members you list, with times to book. Payments stay with you.
We build and host a clean site with a page for each service and area, your license number on every page, and your booking link. You keep your domain and content.
We never write, buy or filter reviews.
We go over how calls, texts and emails reach you today, who's on call, and how you schedule jobs.
Your services, service area, hours, fees you're happy to share, your license number, your on-call contact, and your logo and a few job photos. No passwords shared.
We connect your email, calendar and business texting number, write your message templates, prepare your website for you to review, and test everything with you.
In week two, the assistant goes live in approval mode. You get a short summary every Monday showing what was handled.
Month to month. Cancel any time by email.
You keep paying your own phone company, your other software and any domain fees directly. The number your missed calls forward to, its calls and its texts are included.
Only the calls you miss, if you want it. Your calls still ring you or your office first. Calls you forward go to an AI assistant that answers in your business's name and says the call is recorded. It books the job into your calendar or takes the details for a callback, your choice. Leaks, sewage backups and gas smells are put through to your on-call person or sent as an instant alert, your choice. It never gives arrival times.
Yes. It tells customers it's an automated assistant, and it hands anything it shouldn't handle to a person.
Five kinds, when they're happening now: a water leak, a sewage backup, a gas smell, no heat or no cooling, and sparking, a burning smell or no power. Each one alerts your on-call person by text and email, never a phone call. You choose who's on call.
A fixed safety message: leave the building now, and once outside, call 911 or the gas company's emergency line. Your on-call person is alerted at the same time.
No. It never promises that help is coming or gives an arrival time. It tells the customer your staff will follow up.
Only the fees you've given it, word for word, such as a trip or diagnostic fee. For job pricing, the default is that you'll quote after you see the job. Price questions it can't answer go to you.
You list the counties and cities you serve. If someone writes from somewhere else, the assistant says it's outside the area you've listed and that your staff will check and follow up.
Yes. We build and host it as part of the plan, with a page for each service and area you cover, your license number on every page, and your booking link. You review it before it goes live. There's no separate website fee. If you like your current site, you can keep it.
You do. Your domain stays registered in your name, and your content is yours.
Nobody can promise that. We do the basics properly: clear service and area pages, the same business details everywhere, an up-to-date Google profile, and review requests to every customer. You see what was done in your Monday summary.
Every customer, the same way, after each finished job. There's no reward for reviewing and no screening out of unhappy customers. We never write or buy reviews.
We draft a reply to each new review and email it to you. Nothing is posted until you approve it.
No. You add your assistant's email as a Manager on your Google Business Profile. No passwords shared.
You give us your plan members. They get renewal and yearly-visit reminders with times to book. Reminders go by text to members who agreed to get texts, and by email to everyone else. We never take payments.
Appointments go onto your Google Calendar today. Tell us how you schedule on the call and we'll show you how it would fit.
The assistant is set up in about a week, with one 30-minute setup call. You fill out a short online form. No passwords shared. Your website goes live once you've approved it.
No. It's month to month, and you can cancel any time by email. Service runs through the end of the month you've already paid for, with no further charges.
Yes. Corvana works with plumbing companies anywhere in Florida.
